FAQ

Questions, answered

Videos from your phone or camera (MP4, MOV or WEBM, up to 10 minutes and 500 MB), photos (JPG, PNG or WEBP) and PDFs like a menu, price list or brochure. Add up to 10 files to one ad: the AI joins them, picks the best parts, reads your PDF for names and prices, and adds music and a voiceover. You can also add your own voiceover (MP3, M4A or WAV) or music, and your logo.

Usually 1 to 3 minutes for a 15 to 30 second ad. If many people are making videos at the same moment you wait in a short line, and the page shows your place in it.

Your first video ad is free, and you do not even need to sign up to make it: add a video, type what you sell, and the AI makes a 15-second vertical reel with an English voiceover and music. You can add your own voiceover and logo to it too. Sign in with Google to download it. Free videos have a small watermark in the corner.

You buy credits in packs, and one new video costs 100 credits. The pricing page shows how many videos each pack makes and what each video costs you. The first 2 AI changes on every video you pay for are free; after that an AI change costs 20 credits, and re-rendering after you fix a word yourself costs 5. Credits never expire. Buying any pack also unlocks everything: no watermark, square and landscape shapes, all styles, 30 to 60 second videos, your choice of music track and AI voice, and the brand kit.

If something goes wrong on our side, the credits go straight back to your balance (a free AI change is given back too). If you cancel or delete a video before the AI has started on it, they come back too. Once the AI has started the credits are not returned, because that work is already paid for.

Yes. Our monthly Done for you plans on the pricing page are made by our team, with a human editor. Tap Talk to us on WhatsApp on the plan you like and we will agree the details with you.

No. It only shows prices, numbers and contact details that you typed in your brief or saved in your brand kit, and its quality check looks for this too.

Free videos have a small mark in the corner. Once you buy any credit pack, your videos have no watermark (and you can remove it from earlier ones). The videos are yours to post anywhere: Instagram, Facebook, YouTube, WhatsApp status or paid ads.

Yes. Only you can see your uploads and videos. Files are deleted automatically 30 days after your last change, so download the ones you want to keep.

Packs are paid with UPI, debit and credit cards, net banking and wallets, through Razorpay’s secure checkout. Monthly plans are agreed with our team and invoiced directly.

Still have a question? Write to us and we reply within 1 business day.

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